Troubleshooting: Canvassing App Location Permissions

The Canvassing App requires location permissions to function properly. Depending on the type of device, these settings are found in different places. Follow the guide below for the your device.

iOS

On iOS devices, like iPhone or iPad, there are two places to check your settings to ensure the app has has the correct access.

1. Open your Settings app
2. Scroll down to Privacy & Security
3. Select Location Services
4. Scroll down to Safari Websites
5. Select While Using the App and enable Precise Location

You may also need to change the website settings for the Canvassing App. To do this, open Safari and navigate to canvasser.vottiv.com.

1. Click the aA icon in the URL bar. If the aA icon is not available, please ensure that you're accessing the app through the Safari browser, and not through the home screen bookmark.

2. Click Website Settings

3. Click Location

4. Select Allow

Android

Please use this guide from Google to manage your device's location settings

Manage your Android device’s location settings - Google Account Help

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